The agent also confirmed that they are aware that many users are having problems installing the Skype for Business client with Office 2016. Like the Enterprise one above, if the account isn't associated with an Academic Plan it will revert to basic. This also installs the full client, but will ask for an email address. In the end I used a product key and it installed an update.įor customers using Academic Plans - A1,A3 and A4 If I was on an Enterprise Plan it would have been the full client. I entered my Office 365 email address and it reverted back to Basic. This installs the Skype for Business full client - however it asks for an email address, phone number or a product code to activate. This installs the Skype for Business Basic client.įor customers using Enterprise plans and Office Pro Plus SKU’s - E1, E3 and E4 The agent gave me three links to standalone installers of Skype for Business, specifically for Office 365 customers.įor customers using Business SKU’s - Business Essentials, Business and Business Premium Once done it didn't include Skype for Business. I installed Office 2016 again from the Click to Run. Uninstall, Registry, Files and Folders.īack to the installer. The agent walked me through completely removing all traces of Office 2013 from my Surface. I raised a support case with the Office 365 team. Download and install the latest version of Skype.I needed Skype for Business on my machine so I rolled back to Office 2013.Control-click on the trash button and select Empty Trash.Move all the results returned to the trash.
Open Finder and search for “Skype” using the search feature in Mac OS X. You can do this by going to Start > Control Panel > Programs and Features, and then clicking the Uninstall button next to Skype for Business.Open your Applications folder and drag your copy of Skype to the trash.First, you will need to quit Skype by control-clicking Skype, then selecting Quit Skype.Download and install the latest version of Skype.(If you can’t find Skype in your installed programs, follow the directions here). Find Skype in the list, right-click it and select Remove or Uninstall.Type appwiz.cpl in the Run dialog and select OK.Press the Windows and R keys on your keyboard at the same time.If you don't have Skype in the task bar, right-click the task bar (or press Ctrl+Alt+Delete) and select Task Manager, then select Skype and select End Task. If you have Skype in the task bar, right-click it and select Quit. If you're having technical problems with Skype, sometimes uninstalling and reinstalling Skype can help.
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